We pass the most rigorous vendor security programs in the world, year after year.
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Certification
Vantage 9 holds SOC 2 Type II certification, verified annually by an independent third-party auditor. SOC 2 Type II certification means our security controls (covering data security, availability, processing integrity, confidentiality, and privacy) have been tested over an extended observation period, not just reviewed at a point in time. It is the standard that enterprise procurement teams and major retailer vendor programs require.
SOC 2 Type II Certified Security, Availability, Processing Integrity, Confidentiality, Privacy. Independently audited annually.
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Enterprise Ready
Some of the most rigorous vendor security programs in the world belong to large retail organizations. They run detailed annual assessments covering architecture documentation, penetration testing, access controls, incident response, data handling, and business continuity. Passing is not automatic, and failing has real consequences for the vendor relationship.
Vantage 9 has passed these assessments year after year with the world's largest retailers. We know what is required, we maintain the documentation to support it, and our team is experienced in completing enterprise security questionnaires efficiently. When your security review starts, we are ready.
We pass rigorous annual security audits with the world's largest retail organizations. Our documentation is maintained and current. When your security review starts, ours is ready to go.
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Architecture
The most important security feature of the Vantage 9 architecture is its most fundamental design principle: we read from your systems. We do not write back to them.
Your ERP, WMS, TMS, and other source systems remain your systems of record. Vantage 9 connects to them via API, file-based, or database integration, pulls the operational data needed to build a unified view, and surfaces that view to your teams. Nothing in your source systems is created, modified, or deleted by Vantage 9. Your data governance policies, your change management processes, and your source system audit trails are preserved exactly as they are.
We connect to your systems without touching them. Your ERP is your ERP. Your WMS is your WMS. Vantage 9 adds a layer on top, not a hand inside.
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Controls
Every user is assigned a role that determines exactly what they can see and what actions they can take. Access is configured to match your organizational structure and updated immediately when roles change.
Actions requiring sign-off move through configurable approval workflows before they execute. Every approval is logged with the user, timestamp, and context.
Every event, exception, workflow step, and user action is logged, including every action taken by AI. Audit trails are immutable, exportable, and available for compliance review at any time.
Because Vantage 9 does not write to your source systems, data integrity is structurally guaranteed. There is no mechanism by which Vantage 9 can alter, corrupt, or delete data in your ERP, WMS, or TMS.
When Vantage 9's AI is configured to take action, it operates under the same governance as any other actor on the platform. Every AI action has a defined permission scope, a logged audit trail, and a human-approval threshold your team configures. AI does not escalate beyond what it's authorized to do, and is not able to bypass the controls that apply to your human users.
Role-based access and approval workflows support separation of duties requirements. No single user can both initiate and approve a sensitive action without a second authorized party.
All data transmitted between Vantage 9 and your source systems is encrypted in transit using TLS 1.2 or higher. API connections use token-based authentication with configurable expiration and rotation policies.
All data stored within the Vantage 9 platform is encrypted at rest using AES-256. Encryption keys are managed through a dedicated key management service with access controls and rotation schedules.
Single sign-on integration with your existing identity provider is supported. Multi-factor authentication is available and can be enforced at the organization level.
Vantage 9 is hosted on SOC 2 certified cloud infrastructure with client environment isolation. No shared compute or storage between customer environments.
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Documentation
Documentation We Provide
Technical Capabilities We Support
